Print
PDF
27
Jul

Rental Terms & Conditions

WHAT'S INCLUDED IN MOTORCYCLE RENTAL

  • UNLIMITED MILEAGE
  • 3RD PART LIABILITY INSURANCE FOR CHILE
  • FREE TAG (TOLL ROADS IN SANTIAGO)
  • FULL LUGGAGE SYSTEM (PELICAN BOXES)
  • TIRE REPAIR KIT
  • LOCK
  • TOOLS
  • ADVICE ON ROUTES & SIGHTS
  • MAP OF CHILE
  • 24-HOURS SUPPORT
  • LEAVE YOUR LUGGAGE WITH US (IF STARTING FROM SANTIAGO OR SUPPORT VEHICLE IS INCLUDED IN TOUR)

WHAT'S NOT INCLUDED IN MOTORCYCLE RENTAL

  • 3RD PART LIABILITY INSURANCE FOR OTHER COUNTRIES THAN CHILE
  • FUEL
  • TOP BOX
  • HELMET & MOTORCYCLE CLOTHING
  • CAMPING EQUIPMENT
  • GPS OR OTHER ELECTRICAL EQUIPMENT (CONTACT US FOR PRICE AND REQUEST)
  • PICK UP & DROP OFF (TRANSPORT OF BIKES)
  • INSURANCE FOR PERSONAL INJURY
  • TANK BAG

3RD PART LIABILITY MOTORCYCLE INSURANCE FOR ARGENTINA, URUGUAY, BRAZIL, PARAGUAY & BOLIVIA

  • $150 USD FOR 30 DAYS (WE NEED COPY OF YOUR PASSPORT / MOTORCYCLE LICENSE TO ISSUE THE INSURANCE & AUTHORIZATION DOCUMENTS PRIOR TO YOUR ARRIVAL)

AUTHORIZATION FOR PERU OR BOLIVIA

  • PERU: $275 USD
  • BOLIVIA $355 USD

PICK UP / DROP OFF FEES
(PRICES ARE PER DROP OFF OR PICK UP/ 1-8 BIKES - BELOW RATES ARE ONLY IF YOU RENT FROM US EXCLUDING FOREIGN BIKES)

  • ARICA: $2,290 USD
  • IQUIQUE: $1,990 USD
  • SP ATACAMA: $1,890 USD
  • CALAMA: $1,790 USD
  • ANTOFAGASTA: $1,590 USD
  • CHAÑARAL: $1,320 USD
  • COPIAPO: $1,190 USD
  • LA SERENA: $890 USD
  • VALPARAISO/ VIÑA $410 USD
  • CONCEPCIÓN: $890 USD
  • LOS ANGELES: $910 USD
  • TEMUCO: $940 USD
  • VILLARRICA/PUCON: $950 USD
  • VALDIVIA: $960 USD
  • OSORNO: $990 USD
  • PUERTO VARAS: $1,020 USD
  • PUERTO MONTT: $1,290 USD
  • CASTRO: $1,390 USD
  • COIHAIQUE: $2,290 USD
  • PUNTA ARENAS (EMAIL US FOR PRICE)

PICK UP RETURN HOURS FROM OUR OFFICE

  • MON-FRI 9:00 - 18.00
  • SAT-SUN 10.00 - 18.00

REQUIREMENTS

  • MINIMUM 18 YEARS OF AGE AND EXPERIENCED MOTORCYCLIST
  • VALID NATIONAL + INTERNATIONAL MOTORCYCLE LICENSE
  • PASSPORT & PHOTO ID
  • VALID CREDIT CARD TO HOLD SAFETY DEPOSIT (DEPOSIT VARY DEPENDING ON THE RENTED MODEL)
  • 40 % OF TOTAL COST PAID IN ADVANCE TO MAKE A BOOKING

SAFETY DEPOSIT
(PAID UPON ARRIVAL, ACCESSORIES ARE NOT INCLUDED)

  • HONDA NX 400 FALCON $2,000 USD
  • HONDA CRF1000L AFRICA TWIN $6,000 USD
  • KAWASAKI KLR 650E $3,500 USD
  • YAMAHA XT660Z TENERE $4,000 USD
  • YAMAHA XT1200Z SUPER TENERE $6,000 USD
  • TRIUMPH TIGER 800XC $5,000 USD
  • BMW G650 GS (SINGLE) $5,000 USD
  • BMW F700 GS (TWIN 800) $5,000 USD
  • BMW F800 GS $5,000 USD
  • BMW F800 GSA $6,000 USD
  • BMW R1200 GS $7,000 USD
  • BMW R1200 GS WATER COOLED EDITION $7,000 USD

BOOKING OF MOTORCYCLE RENTAL

  • 40% PAID IN ADVANCE TO MAKE ANY RESERVATIONS ON MOTORCYCLES (THE REST OF THE AMOUNT IS PAID UPON A PICK UP)
  • OTHER COST SUCH AS GEAR, 3RD PART LIABILITY INSURANCE FOR ARGENTINA, PICK UP / DROP OFF FEES ARE PAID 100% IN ADVANCE

CANCELLATIONS POLICY ON RENTALS (NO REFUND ON INTERNATIONAL AUT./ TRANSPORT/ ACCESSORIES)

  • 365 – 101 DAYS BEFORE THE RENTAL STARTS: WE REFUND 50% OF THE BOOKING AMOUNT
  • 100 – 31 DAYS BEFORE THE RENTAL STARTS: WE REFUND 30% OF THE BOOKING AMOUNT
  • 30 – 0 DAYS BEFORE THE RENTAL STARTS: WE REFUND 0% OF THE BOOKING AMOUNT

CANCELLATIONS POLICY ON TOURS (NO REFUND ON INTERNATIONAL AUT./ TRANSPORT/ ACCESSORIES)

  • 365 – 101 DAYS BEFORE THE RENTAL STARTS: WE REFUND 30% OF THE BOOKING AMOUNT
  • 100 – 31 DAYS BEFORE THE RENTAL STARTS: WE REFUND 10% OF THE BOOKING AMOUNT
  • 30 – 0 DAYS BEFORE THE RENTAL STARTS: WE REFUND 0% OF THE BOOKING AMOUNT

PAYMENT OPTION

  • CREDIT CARD
  • BANK TRANSFER
  • CASH
  • PAYPAL (ADD 6% FEE TO BOOKING AMOUNT)

TERMS & CONDITIONS

MOTORCYCLES ARE NOT TOYS AND CAN BE DANGEROUS TO OPERATE. FAILURE TO OBEY OUR RULES OR TRAFFIC REGULATIONS CAN RESULT IN SEVERE INJURY OR DEATH, CONFISCATION OF VEHICLE OR JAIL TIME. Ride-Chile.com IS NOT RESPONSIBLE FOR ANY ACCIDENTS THAT MAY OCCUR DURING A RENTAL OR TOUR. FURTHERMORE IT MAY RESULT IN LOSS OF SAFETY DEPOSIT.

1) NO BOOKINGS OF MOTORCYCLES ARE VALID BEFORE 40% OF THE TOTAL RENTAL COST IS PAID TO Ride-Chile.com. THE REST OF THE AMOUNT 70% MUST BE PAID PRIOR TO HAND-OVER OF THE RENTAL VEHICLE AT ARRIVAL.

2) PAYMENT FOR THE BOOKING AND RENTAL IS DONE IN CHILEAN PESOS. RATE IS 1 USD = 700 CLP.

3) THE RENTED VEHICLE MUST ONLY BE DRIVEN BY THE AUTHORIZED PERSON STATED ON THE RENTAL CONTRACT.

4) IF YOU DO NOT HAVE A VALID MOTORCYCLE LICENSE UPON ARRIVAL WE CONSIDER YOUR BOOKING AS A NO SHOW.

5) CREDIT CARD MUST HAVE A SUFFICIENT CREDIT TO COVER THE SAFETY DEPOSIT BEFORE START OF ANY RENTAL OR WE CONSIDER YOUR RENTAL AS A NO SHOW.

6) IF YOU LOOSE OR DAMAGE THE RENTED VEHICLE / EQUIPMENT OR NEED VEHICLE ASSISTANCE, Ride-Chile.com CAN DEBIT YOUR CREDIT CARD FOR THE LOSSES ACCORDING TO THE REPAIR OR REPLACEMENT AND / OR LOST TIME OF BUSINESS OR COST OF RECOVERY.

7) IN THE EVENT OF ANY ACCIDENTS YOU MUST STAY AT THE SCENE OF THE ACCIDENT UNTIL THE POLICE ARRIVE OR REPORT TO NEAREST POLICE STATION. A FULL ACCIDENT REPORT MUST BE FILLED OUT BY ALL PARTIES INVOLVED AND COPIES RETURNED TO Ride-Chile.com ASAP. IN CASE OF ACCIDENTS WITH INVOLVEMENT OF 3RD PARTIES, YOUR SAFETY DEPOSIT WILL BE USED TO COVER ANY DAMAGES OF THE BIKE.

8) DURING THE RENTAL, Ride-Chile.com IS NOT OBLIGATED TO REPLACE ANY DAMAGE VEHICLES OR REFUND ANY LOSS OF RENTAL COST TO THE CLIENT IF THE VEHICLE HAS BEEN IMPLICATED IN AN ACCIDENT CAUSED BY YOU OR 3RD PARTIES. TRANSPORT OF VEHICLE AND REPAIR IS COVERED BY THE PERSON RENTING THE VEHICLE.

9) THE RENTED VEHICLE SHALL BE RETURNED ON THE LAST RENTAL DAY WITH FULL TANK (95 OCTANE). NOT HALF OR ¾ FULL. NOT DIESEL. IF NOT OBEYING THIS RULE AND A BIKE IS RETURNED WITHOUT FULL TANK OR FUEL LEVEL LESS THAN FULL THE PERSON IN CHARGE OF THE RENTAL WILL BE CHARGED  $ 60 USD FROM THE DAMAGE/ SAFETY DEPOSIT! ONCE THE BIKE IS DELIVERED BACK WE CONSIDER THE RENTAL AS TERMINATED AND WE WILL CHARGE FOR THE FUEL SERVICE IF NOT FULFILLED AS ABOVE.

10) THE RENTED MOTORCYCLE HAS TO BE RETURNED BEFORE 6.00 PM ON THE LAST RENTAL DAY. FAILING TO DO SO WILL RESULT IN CHARGE OF $25 USD PER ACCUMULATED HOUR WHICH WILL BE WITHDRAW FROM THE SAFETY DEPOSIT. FURTHERMORE THE MOTORCYCLE WILL BE REPORTED STOLEN TO THE AUTHORITIES OF CHILE.

11) Ride-Chile.com IS NOT REQUIRED TO MAKE REFUNDS ONCE THE RENTAL PERIOD COMMENCES REGARDLESS OF THE REASON FOR YOU BEING UNABLE TO COMPLETE THE RENTAL PERIOD FROM THE START OR AT THE END OF THE BOOKING PERIOD.

12) IF A SITUATION ARISE WHERE Ride-Chile.com WILL HAVE TO MAKE A CANCELLATION OF A RENTED MOTORCYCLE, WE WILL CONTACT YOU ASAP TO ARRANGE A 100% REFUND OF THE BOOKING DEPOSIT OR AN UPGRADE TO ANOTHER MOTORCYCLE.

13) THE RENTAL VEHICLE SHALL REMAIN PROPERTY OF Ride-Chile.com. THE PERSON IN STATED ON THE RENTAL CONTRACT SHALL RETURN THE RENTED VEHICLE ON THE AGREED DATE AND TIME OR FAILURE TO DO SO WILL RESULT IN CHARGES BEING APPLIED.

14) THE RENTED VEHICLE IS ONLY TO BE USED IN CHILE UNLESS OTHER AGREEMENTS HAS BEEN MADE IN THE RENTAL CONTRACT SUCH AS AUTHORIZATION AND 3RD PART INSURANCE FOR OTHER COUNTRIES HAS BEEN ISSUED FOR THE RENTAL.

15) THE RENTED VEHICLE SHALL BE RETURNED TO CHILE IF VISITING OTHER COUNTRIES THAN THE VEHICLE'S ORIGIN COUNTRY. FAILING TO DO SO WILL RESULT IN THE VEHICLE GETTING IMPOUNDED BY THE AUTHORITIES IN THE FOREIGN COUNTRY AND LOSS OF SAFETY DEPOSIT.

16) CHILEAN LAW REQUIRES THAT THE PERSON IN CHARGE OF THE RENTED MOTORCYCLE CARRIES THE ORIGINAL OWNERSHIP PAPERS, INSURANCE DOCUMENTS PASSPORT AND INTERNATIONAL DRIVERS LICENSE AND THE CONTRACT FOR USING THE VEHICLE BY Ride-Chile.com. FAILING TO DO SO MAY RESULT IN GETTING THE VEHICLE CONFISCATED AND TOWED AWAY. ANY COST INVOLVED SUCH AN INCIDENT SHALL BE COVERED BY YOU.

17) ALL MOTORCYCLES ARE EQUIPPED WITH TIRES CAPABLE OF TAKEN YOU THROUGH YOUR OVERLAND JOURNEY OR TOUR. SHOULD YOU RIDE FOR LONGER TIME, NEW TIRES AND CHANGE IS PAID BY THE PERSON STATED IN THE RENTAL CONTRACT AND NOT Ride-Chile.com.
WE DO NOT SEND OUR VISITORS OFF ON OLD TIRES. ALL OUR MOTORCYCLES ARE FITTED WITH PIRELLI MT60 TIRES & Full Bore USA.

18) PICK UP & DROP OFF SERVICE IS ONLY OFFERED IF PAID 100% IN ADVANCE TO THE RENTAL PERIOD. NO REFUNDS ARE GIVEN IF CHANGE OF PLANS ONCE PAID.

19) WE RECOMMEND OUR VISITORS TO CARRY A HEALTH TRAVEL INSURANCE THAT COMPLY WITH MOTORCYCLE RIDING AS NO ACCIDENTS ARE  COVERED BY Ride-Chile.com.

20) WE DO NOT ACCEPT ANY ELECTRICAL, ACCESSORIES OR OTHER EQUIPMENT INSTALLED ON OUR BIKES DURING THE RENTAL PERIOD UNLESS THE CONTRACT SAYS DIFFERENT OR THE VEHICLE IS RENTED WITH A GPS FROM Ride-Chile.com.

21) WE DO NOT ACCEPT OUR BIKES BEING USED FOR ENDURO/ HARD OFF-ROAD AND BEACH RIDING.

22) ANY DAMAGES OCCURRED DURING THE RENTAL PERIOD WILL BE COVERED BY THE PERSON RENTING THE VEHICLE. PRICES OF ANY REPAIRS ARE FIXED. AMOUNT WILL BE TAKEN FROM THE SAFETY DEPOSIT.

23) Ride-Chile.com IS NOT OBLIGATED TO REFUND THE SAFETY DEPOSIT UPON RETURN OF THE VEHICLE. MOTORCYCLE CONDITION REPORT WILL BE MADE ON THE BIKE WITHIN 48 HOURS AFTER THE RETURN OF THE BIKE ON LAST RENTAL DAY TO ADVISE THE CLIENT OF ANY KIND OF DAMAGES.

24) IN CASE OF DROP-OFF AND PICK-UP THE SAFETY DEPOSIT WILL NOT BE RELEASED BEFORE THE BIKE HAS RETURNED TO OUR FACILITIES IN SANTIAGO AND HAVE BEEN CHECKED FOR DAMAGES. 

25) NO BIKE LEAVES BEFORE 100% SAFETY DEPOSIT IS PUT ON HOLD OF CLIENTS CREDIT CARD.

26) All REFUNDS OF TOURS AND RENTAL DUE TO CANCELLATION IS HANDLED WITH PAYPAL. THIS WILL BE ACCORDING TO OUR CANCELLATION FEES ABOVE.

Getting to Chile

Carretera Austral
Air, land or sea...Find everything you need to get from your home to the ride of your lifetime in South America, documents, visas and fees, recommended transportation hotels and much more. Should you have questions? READ MORE

Travel Preparation

Any doubts of what to bring or how to pack for your adventure? Visit the GEAR RENTAL page to carefully choose every item of your adventure gear: clothing, hydration, riding gear, basic protection and cooking gear.
Travel Preparation

Adventure FAQS


Find a selection of FAQS for our services of guided adventures and motorcycle rentals. We want to make sure you are well informed and prepared for the journey of your dreams.

Contact us

Call Tomás: (+56)-9-9596-3754

Skype Us: Ride-Chiledotcom
(English, Spanish, Portuguese)

Ride-Chile.com Office Location CLICK HERE
EMAIL US